# Inbox – Manage Customer Conversations

- [Key Features of the Inbox](/wa-simple-documentation/getting-started/inbox-manage-customer-conversations/key-features-of-the-inbox.md)
- [📩 1. View & Reply to Chats](/wa-simple-documentation/getting-started/inbox-manage-customer-conversations/key-features-of-the-inbox/1.-view-and-reply-to-chats.md)
- [📝 2. Edit Contact Details](/wa-simple-documentation/getting-started/inbox-manage-customer-conversations/key-features-of-the-inbox/2.-edit-contact-details.md)
- [🎯 3. Assign Chats to Team Members](/wa-simple-documentation/getting-started/inbox-manage-customer-conversations/key-features-of-the-inbox/3.-assign-chats-to-team-members.md)
- [🔍 4. Advanced Chat Filtering](/wa-simple-documentation/getting-started/inbox-manage-customer-conversations/key-features-of-the-inbox/4.-advanced-chat-filtering.md)
