WA Simple Helpdesk
  • Welcome to WA Simple Help Center 🚀
  • GETTING STARTED
    • Panel Overview
    • Inbox – Manage Customer Conversations
      • Key Features of the Inbox
        • 📩 1. View & Reply to Chats
        • 📝 2. Edit Contact Details
        • 🎯 3. Assign Chats to Team Members
        • 🔍 4. Advanced Chat Filtering
  • Contacts
  • Utility Template
  • ChatBot
  • Zoom Training Session
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  1. GETTING STARTED
  2. Inbox – Manage Customer Conversations
  3. Key Features of the Inbox

📩 1. View & Reply to Chats

  • All incoming customer messages appear in the Inbox.

  • Team members can reply directly from this section.

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Last updated 3 months ago